I ordered this sauna for my wife as a gift. The freight shipping was not bad regular wait. We were so excited. It arrived in a single pallet of several boxes with some gifts and extras, thank you! Assembly was quite simple and their videos were straight forward. Their support team responds within 24hr every time i had a question! I had the misfortune of having my glass door break the next day after i assembled it. Their team was very prompt and professional about getting me a replacement. Their service is amazing! Their product is wonderful. Im delighted to enjoy some sauna time with my wife. Even our kids join us occasionally for a few minutes and everything has been working wonderfully. Before my purchase they had supported me in getting my proper 220v receptacle so all was plug and play ready as soon as it was assembled. Thank you so much HKXSC and team!

So happy with my sauna, I set the temperature to 87C-188.6F which is hot 🥵

I have owned this sauna for a couple of weeks now and have only used it twice, but I absolutely love it. For the price, design and shipping speed, this was a great call. I was a bit hesitant at first and was looking to go with a more known brand like Almost Heaven or Sunray, but the support team here was able to answer and address all of my questions/concerns. I was able to get it up to 185(f) and pouring a bit of water on the stones I was leaving drenched. Install was very straightforward as well. I hope that with proper care the quality will hold up. Definitely happy with the purchase.

Sauna works well. Used it every other day since delivery. Totally happy with how easy it works and how it was built Worth the money spent. Thanks

Love the red light therapy lamp!

The sauna is great! Easy to assemble we had it together in 25 minutes. I use it 3-4 times a week and it is as promised. Deliver was a bit of a problem the door was damaged during delivery. This company communicated well and sent a replacement door. I would buy this product again! Very happy

Received the sauna kit all items were accounted for and it was quite easy to assemble quality of the material was very good. The two person sauna is fine for one person. The heating system is excellent and provides enough heat in 30 minutes for a relaxing sauna, I highly recommend this product

I recently purchased a sauna and wanted to share my overwhelmingly positive experience. The delivery was incredibly swift, exceeding my expectations. Beyond the speed, I was impressed by the sauna's versatility; it's perfect for both solo relaxation and enjoying time with friends. The materials used in its construction are clearly high-quality, resulting in a robust and well-built unit.

The customer service was exceptional – responsive, helpful, and readily available to answer any questions I had throughout the entire process. Assembly was straightforward, and the instructions were clear and easy to follow. The sauna heats up remarkably quickly, reaching a comfortable and intensely warm temperature in a surprisingly short amount of time.

Initially, I considered the two-person model, but I'm so glad I opted for the four-person sauna instead. The extra space makes a significant difference in terms of comfort and overall enjoyment. If you're considering purchasing a sauna, I wholeheartedly recommend this model. My experience has been nothing short of fantastic, and I'm thoroughly enjoying this luxurious addition to my home. I couldn't be happier with my purchase.

Jeff

We have sauna for 3 weeks , really enjoying it. Had a slight problem with installation, service was very helpful.
One thing, to put 3 people sauna together need a two people.

I was nervous at first about buying a sauna on the internet, but I will tell you that I have zero regrets. This sauna comfortably seats 3

We are very excited to have an at-home sauna and thus far we are really pleased with our experience both with the sauna and with the customer service from HKXSC. I was a little bit apprehensive about how the build process would go, but overall it was smooth.

I researched a lot of saunas before making the choice to get this one. I am beyond satisfied!! So relaxing! The smell of the wood is the best. Customer service is on point. The quality of this sauna is great. It will definitely last! Don’t hesitate because it’s worth it!

Absolutely love this sauna!
First, it's gorgeous! I wasn't expecting it to look so nice. All my neighbors have come over to see it and all give compliments how nice it looks outside.

We are loving our new sauna. Easy to assemble. Attentive customer service. Very comfortable. Sleeping much better already. Very happy with purchase.

Just great

This sauna is absolutely amazing! The combination of steam and negative ions leaves me feeling rejuvenated after every session. It heats up quickly, and the design is sleek and easy to use. My skin has never looked better, and I sleep so much better after using it. Worth every penny—highly recommend!

I’ve been using this sauna for a month, and it’s been a great addition to my wellness routine. The negative ions really make the air feel fresh, and I love the deep sweat it provides. My only complaint is that setup was a bit more complicated than expected, but once it’s up and running, it’s amazing. Definitely worth it if you’re patient with the assembly!

Decent, but Some Room for Improvement

This sauna is a game-changer for my self-care routine. The steam is soothing, and the negative ions create a refreshing atmosphere. It’s compact and doesn’t take up much space, which is a plus. The only reason I’m giving it 4 stars instead of 5 is that it takes a bit longer to heat up than I’d like. Otherwise, it’s a fantastic product.

We love having this sauna in our home! It’s the perfect size for two people, and the negative ions add a noticeable freshness to the air. The materials feel sturdy, and the design fits well with our decor.

This 2-3 person negative ion steam sauna is great for relaxing with my partner or a friend. The steam feels clean and refreshing, and the space is cozy but not cramped. My only complaint is that the instructions for setup weren’t very clear, which made assembly a bit frustrating. Once we got it running, though, it’s been a fantastic way to unwind.

The sauna works as advertised and feels very high-end. The negative ions make the air feel fresh, and the steam is consistent. It fits two people comfortably, but three feels a bit tight. The only downside is that it takes a little longer to reach the desired temperature than I’d like. Still, I’m happy with the overall experience.

I couldn’t be happier with this sauna! It’s spacious enough for two or three people, and the steam combined with the negative ions leaves me feeling refreshed and detoxified. The setup was straightforward, and it looks great in our home. This has quickly become our favorite way to unwind after a long day. Absolutely love it!

This sauna has exceeded all my expectations. It heats up quickly, the steam is soothing, and the negative ions really enhance the experience. It’s perfect for two people, and we’ve even fit three comfortably. The build quality feels premium, and I’m already seeing the health benefits in my skin and energy levels. Highly recommend!

A Solid Sauna with Minor Improvements Needed