Let customers speak for us
Our Advantages
HKXSC Saunas combine the timeless elegance of fine woods with modern wellness technologies. Experience skin-nourishing Beauty Light and air-purifying Negative Ions in a space designed for complete rejuvenation.
Premium Material Wood
Crafted from select-grade Hemlock wood and African Mahogany for superior durability, heat resistance, and a naturally aromatic sauna experience.
Factory Direct Reliable
We own the factory and warehouse, ensuring strict quality control, competitive pricing, and fast shipping.
Security payment
We ensure your payment information is protected with top-tier security and trusted payment methods. Enjoy a seamless checkout and peace of mind with every purchase.
FAQ
How long will it take to get my order?
Orders undergo processing within 1-2 business days after confirmation. We strategically fulfill shipments from our network of warehouses located in California, New Jersey, Georgia, and Texas to optimize delivery speed based on your address. Standard delivery timelines range between 5-15 business days from the shipping date, depending on your geographical proximity to these distribution hubs.
Will the sauna be delivered to my residence?
Yes, we partner with leading logistics providers including UPS, FedEx, and regional specialists, selected based on your location and product specifications. Your sauna will be delivered directly to your doorstep via white-glove delivery service, with two key steps for a seamless experience:
Pre-Delivery Coordination:
1. The assigned carrier will contact you 24-48 hours prior to arrival
2. Appointment confirmation ensures an adult (18+) is available to sign
Secure Handover:
1. Delivery team verifies product integrity onsite
2. Requires signature acknowledgement for release
This protocol guarantees safe, tracked delivery of your wellness investment.
Does the product include installation service? Are there any installers recommended?
Firstly,The price does not include installation fees. we will charge you installation fee and We need to confirm whether you meet our distance installation requirements
Secondly,We don’t have a specific recommended installer for our saunas. However, each sauna comes with instructions and video guides to make the assembly process easy and straightforward. Many of our customers are able to set it up themselves without the need.if there have questions during the assembly time,Please contact us for support.
What are the requirements for the base, and which platform do you recommend it be placed on?
We strongly recommended to use a stable horizontal platform,Because our negative ion steam sauna requires a stable level base to support its full weight. For indoor use, please place it on a hard, uncarpeted, moisture-resistant floor (such as tile or concrete) near a dedicated outlet. For outdoor use, please install it on a sturdy, weather-resistant surface, such as a concrete slab or deck.
Can a sauna be safely installed on a carpeted concrete floor?
We do not recommend doing this. Installing it on a carpeted concrete floor may cause the wood at the bottom to rot due to leaking water. The carpet is not easy to dry and soak the wood, causing it to rot.
Why Choose HKXSC Saunas?
Crafted from durable hemlock or mahogany with mature, precision workmanship for long-lasting quality,our steam sauna pairs enveloping heat with negative-ion technology and targeted 660 nm red light. Negative ions help create a cleaner-feeling, easy-to-breathe environment, while 660-nm wavelengths support circulation and healthy-looking skin
Browse our customers photos to discover why it’s their favorite reset
Let's Start Your Sauna Journey
Email: service@hkxsc-sauna.com
Reply within 12 hours
Eunice:(+1) 8022312008
Fri-Tue:5:00 AM-15:00 PM(PST)
8:00 AM-17:00 PM (EST)
Wed-Thu:Closed
Frankie:(+951)8406013
After-Hours Technical support
Mon-Fri:5:00 PM-2:00 AM(PST)
8:00 PM-5:00 AM (EST)
Sat-Sun:Closed

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