CUSTOMER REVIEWS

Find out what our customers say about us

Based on 188 reviews
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Feel SO much better after 3 weeks of daily saunas

My new sauna was easy to assemble and is very attractive. But the best feature is the health benefit I am feeling.

Beautiful Design and Aesthetics

The design of our 1-person outdoor sauna is stunning. We chose the Mahogany wood option, and it looks absolutely beautiful on our patio. The finish is sleek, and the wood grain is gorgeous. It adds a touch of luxury to our outdoor space, and we've received many compliments on its appearance. We're in love with how it looks!

Great product

Received it promptly, well packaged. Wife and I put it together in about 20 minutes. Heats up to 149 in about 15 minutes. We could not be happier with this unit, from all views-functional, aesthetic, and value for the price.

Very nice sauna

The sauna arrived faster than promised, and was packaged securely. We use it almost daily and are happy with the quality. We are pleased with our purchase.

Sturdy Build and Impressive Quality

We decided on the 4-person outdoor infrared sauna from HKXSC, and the build quality is truly impressive. The Mahogany is robust and beautifully finished. It feels solid and durable, and we're confident it will last for years. The assembly was straightforward, taking us about an hour. We're extremely satisfied with the craftsmanship and materials used. Highly recommend this sauna for its superior build quality!

Luxurious Addition

Installing this Outdoor Sauna in my backyard has added a touch of luxury to my home. It's beautifully designed and feels like a personal retreat. I love starting or ending my day with a sauna session. It's a small slice of paradise right in my backyard.

Free Shipping and Home Installation

The free shipping and home installation service were amazing. The sauna arrived in perfect condition, and the installation team was professional and efficient. They had it up and running in no time.

Nice addition

The sauna arrived ahead of schedule with only a small blemish from shipper. Assembled in just over an hour with help to put the roof on. Been using for about two weeks and noticed a nice drop in blood pressure for myself and my wife, back to normal, healthy range. While fairly small, it does tuck in nicely outside the house and is plug and play. We really like the bluetooth speaker system. Nice purchase!

Great product Great service

Great product with even greater customer service very friendly to work with dealt with Lucy who went out of her way to make sure that my shipping would be on time, and the product would be delivered and fixed any problems that arise. I find this to be a very nice sauna. I love the smell of it the natural wood it's plenty big enough and I was able to assemble it by myself.

Love my Sauna

I received this item and experienced a couple of issues initially. I worked with the seller,HKXSC and after trying a couple of things they sent me new heating panels and everything worked great. They were very responsive and kept working with me until my issue was resolved. I am very happy with my sauna. I was afraid I might feel claustrophobic while using it, but that is not the case. There is enough room and I can see out, so can easily relax.

Quick and Easy Assembly

Assembling our 4-person outdoor infrared sauna was a breeze. The instructions were clear, and all parts were well-labeled. My wife and I had it up and running in less than two hours. The pre-assembled panels made the process smooth and hassle-free. We were pleasantly surprised at how easy it was to put together!

Stress Relief

As someone who deals with a lot of stress from work, this Outdoor Sauna has been a lifesaver. Spending just 20 minutes in it after a hectic day makes a world of difference. I feel more relaxed and can sleep better at night. It's an essential part of my self-care routine now.

Best Anniversary Gift Ever!

For our anniversary, my husband and I decided to treat ourselves to a 2-person outdoor infrared sauna. After extensive research, we chose the HKXSC. This sauna's ability to reach higher temperatures was a key factor in our decision. Delivery was prompt, and assembly was a breeze-my husband set it up in under an hour. We've placed it on our patio, and it fits perfectly. The Bluetooth speakers add a modern touch, making our sessions even more enjoyable. This has quickly become our favorite way to relax together. Highly recommend both the sauna and the company!

Great customer support. Well built sauna.

The 2 person outdoor sauna is a great size for 1 person with a bit of room to stretch. The wood quality seems good. The temperature fluctuates from 150 to 144 with 100% intensity button. It would be nice to have a button to keep the temperature constant. But it does the job for sure. Make sure to get that backrest as it's totally worth it! Richard is very responsive and very helpful so the support on the other side after the sale is why 5 stars.

Durable and Long-Lasting Material

Our 1-person outdoor infrared sauna is made from premium Mahogany wood, and it's incredibly durable. It withstands the elements perfectly, showing no signs of wear even after several months of use. The wood is treated to resist moisture, and it still looks as good as new. We're very happy with the durability and longevity of this sauna.

Free Shipping and Professional Installation

The free shipping and professional installation were major selling points for me. The delivery team was punctual and professional, setting everything up quickly and efficiently. I appreciated not having to worry about the installation process.

Great Product

I absolutely hate to write reviews unless something is wrong,but this product is awesome(at least for now) . It was Packed extremely well,and everything fit as it should. There maybe a few miss aligned areas,but overall it seemed to be of high quality and extremely easy to put together. I turned it on and it came up to temp.(130) in about thirty min. Everything worked as it should,which is way better than most. I highly recommend this brand. I had looked at quite a few and decided on this one because of the shipping and completeness of in factory assembly It really cut down on the guesswork during onsite assembly. Overall Awesome!

Nice, solid personal sauna that is performing well!

I purchased the HKXSC outdoor infrared sauna because I didn't have the room inside for an indoor model. I was amazed at the speed of the delivery. I placed the order on May 4th and the sauna was delivered on May 10th. The sauna arrived in three boxes which with two people were easy to move around. I needed to make a sub-floor for the sauna because of the angle of my porch concrete slab. Took about two hours total to put together by myself. Before I could use the sauna, I needed to run to Lowes and purchase a heavy-duty 6 foot extension cord to reach my outside outlet. When I connected the power, I paired my iPhone to the speakers and they sounded perfect. I had my first sauna session and was completely satisfied with the purchase.

Love this sauna!

I had someone put this together for me, but he reported it was very easy, took him 1 hour. It looks beautiful and the smell is wonderful. Heats up in about 20 minutes to 65 Celsius and has auto shut off. Bluetooth sounds great and lights are a nice touch. I wanted to add that you can change it to Fahrenheit but pressing and holding the plus and minus buttons under TEMP at the same time.

Easy to assemble - quality components

Once you remove the 7 sections from the shipping containers assembly is a breeze with two people. Spend a little more time leveling the floor before you start adding the walls. The front section with the glass doors is the heaviest section. The outer top, while not that heavy, is a little cumbersome to manuever but with a little shifting it falls into place. The digital temperature display is in Celsius not Fahrenheit which at first requires a little mental gymnastics. I found it took my unit at least a half an hour to get to 52 degrees Celsius. That is about my starting point. After another 45 minutes the temp got up to 62 degrees Celsius - not the advertised 65 degrees but probably close enough. The temp outside was only 52 degrees Fahrenheit so not sure how well this will do when it gets really cold outside - time will tell. Customer service has been top. Notch and provided me with additional data and speaker Bluetooth connection instructions which weren't included with the packed assembly instructions. Overall I'm very happy with my new sauna and the company that it came from.

As advertised

Works well, easy to assembly for 2 people. Just need a ladder and screwdriver. I think it is of pretty good value. I'd like to know though, if I can varnish the outside of it, to help keep it waterproof and for it to not to look unfinished.

Well worth the money

Very easy to assemble, arrived on time. Heats up in about 20 minutes. We use it almost every day. Convenient Bluetooth allows for listening to podcasts while sitting inside. Got it for the health benefits for cardiovascular health and detoxifying I have always had good blood pressure (95/65) but recently it had gone a bit higher (128/85). After les than a month of usage I noticed it went back down to the usual lows. Also, my Fitbit had been showing a resting heart rate of 65-68 and that has come down to an average of 63 in just one month.
Highly recommend.

A wonderful investment in my health!

I purchased this sauna to help with my immune system in releasing toxins and received it within a few days of having ordered it - the customer service has been excellent! I've also used it a few times at 140 degrees and it is super relaxing to use, giving me an added boost to my health - great thanks to HKXSC for this awesome product!

This sauna has been a great purchase!

I have had it for over 3 months now and I am happy with my purchase and would recommend this to anyone. This thing is built to last you just have to do the maintenance and make sure you clean and rinse out all the parts.

Service is awesome! Sauna is awesome!

The product was easy to assemble my husband and I are both older and we had no problems. I love this it really helps us both.

USERS' PERCEPTIONS THINK

Michael R.

Easy Delivery

Transportation was without any hassle. Timely delivery and packaging details are noteworthy. They prioritized the safe and timely delivery of my items, which gave me peace of mind.

Jessica M.

Confident Endorsement

My positive experience, coupled with HKXSC's dedication to the customer experience, has strengthened my trust in HKXSC. I support HKXSC wholeheartedly and with confidence.

David L.

Impressive Assistance

I was impressed with how quickly and courteously they handled the issue. As a consumer, I feel valued knowing that my concerns are taken seriously and addressed effectively.

NEWS

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