IN-DEPTH REVIEWS
Feedback From Customers
David L.
Impressive Assistance
I was impressed with how quickly and courteously they handled the issue. As a consumer, I feel valued knowing that my concerns are taken seriously and addressed effectively.
Jessica M.
Confident Endorsement
My positive experience, coupled with HKXSC's dedication to the customer experience, has strengthened my trust in HKXSC. I support HKXSC wholeheartedly and with confidence.
Michael R.
Easy Delivery
Transportation was without any hassle. Timely delivery and packaging details are noteworthy. They prioritized the safe and timely delivery of my items, which gave me peace of mind.
Let customers speak for us
SAUNA HEALTHY BENEFITS
As an ancient and rediscovered health therapy, steam sauna has been confirmed by more studies in lowering blood pressure, improving blood vessel function, reducing heart burden, improving blood circulation, relieving psychological stress and promoting sleep.
BEST-IN-CLASS SERVICE
Reliable service and support
As pioneers of infrared saunas, we cracked the code for a seamless customer experience. Enjoy expert support wherever you use your sauna.
Lifetime Warranty
HKXSC offers a comprehensive lifetime warranty on all parts of the sauna, and any problems will be dealt with promptly through our free repair and replacement service.
Live Support
We offer lifelong customer support that is always at your service. Please visit our contact us for answers or to chat with one of our product experts.
Truck Delivery and Local Support
HKXSC has warehouses in CA, NJ, GA, and TX, and we offer truck delivery and in-home installation within 100 miles of our warehouses.
FAQ
Save your valuable time by finding answers through FAQs. Learn More
How long does it take to receive an order?
It takes 2-3 business days to process your order once we receive it. Depending on the shipping address, we will ship from a warehouse near you in California, New Jersey, Georgia and Texas. Estimated delivery time is 5-14 business days (pre-order products are subject to product page).
How is HKXSC different from other brands?
Quality and Wood:
- Unlike some brands that use Hemlock as a raw material, HKXSC uses Red Cedar, Mahogany, Basswood, Fir Wood, and other longer-lasting, aromatic, better preservative and hypoallergenic woods as raw materials for our saunas. This determines the better performance of HKXSC saunas in terms of durability and safety.
Design and Functionality:
- The patented negative ion ceiling releases negative ions, keeping the air fresh and circulating, providing a breathable and refreshing sauna experience.
- Premium Japanese-Made Stainless Steel Sauna Heater, Fast Heating & Space-Saving Design
- Each HKXSC sauna is equipped with Bluetooth speakers for listening to music and audiobooks or for meditation.
- Each sauna room is equipped with a reading light and a mid-infrared beauty lamp, further enhancing the health, wellness, and beauty benefits.
- The Gable Roof, designed for outdoor use, gives you the option of using the sauna indoors or outdoors.
Customer Service and Warranty:
- We offer trained and professional customer service for each series of saunas to provide you with professional and timely customer service.
HKXSC is not like other brands that only offer a one year limited warranty. We offer a comprehensive Lifetime Warranty on each of our saunas to ensure your shopping and usage experience.
Price:
- HKXSC is an all-in-one manufacturing + sales brand that allows you to get high-end luxury saunas at an affordable price.
Certifications & Compliance:
- HKXSC holds various electrical and safety certifications required for saunas. Such as UL certification for electrical components, FCC certification for electromagnetic interference or FSC certification for sustainable wood sourcing.
How long is the warranty for HKXSC saunas?
HKXSC always puts the quality and safety of our products in the first place, and we solemnly declare that we will be responsible for your sauna for life.
How does HKXSC give you peace of mind?
- Uses FDA-approved safe wood glue
- Guaranteed environmentally friendly and 100% solid wood
- Lifetime warranty on all products
- Superior sauna craftsmanship
- Gable Roof designed for the outdoors
- Quick 20-minute assembly saves you time and money
- Multiple warehouses to ship near you
- Rigorous indoor and outdoor experiments
Does HKXSC offer in-home installation service?
HKXSC saunas are designed for easy assembly, taking just 20 minutes for 1-2 people. For added convenience, we now offer professional in-home installation in Southern California and are actively working to expand our service area.