Contact Us
Your satisfaction is our priority. Reach out through these dedicated channels:
✉️
📞
Phone Support
Main Line:
909-809-6087
Hours (Pacific Time):
Monday - Friday: 8:00 AM - 4:30 PM
Hours (Eastern Time):
Monday - Friday: 11:00 AM - 7:30 PM
Weekends & Holidays: Closed
🗣️
24-Hour Voicemail
*Leave detailed message with:
- Order number (if applicable)
- Callback number
- Preferred contact window*
What to Include in Your Message
For faster resolution, please provide:
- Order number or purchase date
- Product model name/number
- Clear description of your inquiry
- Photos (if reporting an issue)
Our Commitment
- All emails answered within 6 business hours
- Voicemails returned next business day
- Emergency service requests escalated immediately
Note: For warranty claims or shipping issues, please include "URGENT" in your subject line.
After-Hours Tip:
Our email system is monitored for critical issues. For urgent matters, email typically yields faster responses.