Contact Us
Service Support:
Mon - Sun.: 0 AM - 24 PM
Answer Time: Within 12 Hours
Company Address:
HKXSC Sauna
2326 Potrero Ave,
South El Monte,
CA 91733
United States
FAQs
Save your valuable time by finding answers through FAQs.View All FAQs
How long will it take to receive my order?
It takes 2-3 business days to process your order once we receive it. Depending on the shipping address, we will ship from a warehouse near you in California, New Jersey, Georgia and Texas. Estimated delivery time is 5-14 business days (pre-order products are subject to product page).
How long is the warranty for HKXSC saunas?
HKXSC always puts the quality and safety of our products in the first place, and we solemnly declare that we will be responsible for your sauna for life.
Does HKXSC offer in-home installation service?
HKXSC saunas are designed for easy assembly, taking just 20 minutes for 1-2 people. For added convenience, we now offer professional in-home installation in Southern California and are actively working to expand our service area.
How do I maintain my sauna/what can I do to it?
Wood Maintenance:
1、Try to put HKXSC sauna room in a ventilated and dry place, keep the distance between the bottom and the ground.
2、Just clean the sauna floor and seat with a towel after each use of the sauna room.
3、Paint or wood wax the outside of the sauna room every 3-6 months.
All these will prolong the service life of the sauna room as much as possible!
What can you do with the sauna?
1、You can choose the varnish according to your favorite color and apply it on the external wall of the sauna room.
2、Without affecting the normal use and safety of the sauna room, you can choose your favorite interior decoration inside the sauna room.
How do I change/cancel my order?
We will ship your order within 2-3 business days of receiving it and you will receive an email notification when it has shipped. Until then, you may change or cancel your order by notifying us.
News
Discover the Benefits of Infrared Sauna with HKXSC
Infrared saunas have become a popular wellness trend, offering a range of health benefits beyond the traditional sauna experience. At HKXSC, we offer infrared saunas for 1 to 6 people, suitable ...
Gable Roof for Outdoor Infrared Sauna
When it comes to designing an outdoor infrared sauna, the roof style plays a crucial role in not only the overall aesthetic appeal but also the functionality and durability of the structure. Among...
Discover the Benefits of the Mid-Infrared Beauty Lamp
Discover the Benefits of the Mid-Infrared Beauty Lamp The Mid-Infrared Beauty Lamp is one of the standout features of our sauna, offering unique benefits that set it apart from traditional heati...